Refund policy

We want you to be completely satisfied with your purchase from Lehoo Castle. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange.

Return Conditions:

Items must be returned in their original condition and packaging.

A receipt or proof of purchase is required for all returns.

Shipping costs are non-refundable.

Return Process:

Contact our customer service team at support@lehoo-castle.com to initiate a return.

Pack the items securely and include your receipt or proof of purchase.

Ship the items to the address provided by our customer service team.

Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within a certain number of days.